¶ 1.3 Member/Contact Us
¶ 1.3.1 User Center
In the User Center, there are several sections here, as follows.
1. Product: You can see the products you have purchased and manage authorized devices.
2. Special Offer: You can see other Unifab products recommended for you, featuring exclusive discounts and popular recommendations.
3. My Order: You can find your order history here.
4. Account: You can reset password here.
5. Extended Service: You can find and purchase the Extended Download Service here, which ensures you be able to download the standalone offline installer of nearly each and every history official release, whether minor or major version, anytime later just in case you need to reinstall a particular version of the UniFab software you've purchased.
6. Ticket: You can create a new ticket to report issues you encounter with Unifab's software. Our staff will respond as soon as possible.
¶ 1.3.2 Contact Us
There are three ways to contact us:
1. You can give feedback in the User Center - ticket
Then you can create a new ticket to describe your problem in detail.
2. You can through the link https://unifab.ai/contact.htm at the bottom of the website to contact us.
3. You can contact the official email support@unifab.ai directly.